Works with the dialer you already use.

An admin API key, pasted under Setup → Integrations. History loads newest first, then new calls sync every 15 minutes.

• Reads call records, logged calls, users and teams
• Transcripts of selected calls, with the optional conversations scope (transcript checks need it)
• Tells dialer calls apart from calls logged by hand
• Webhooks bring a sync forward; it never writes call data back

Connected through a private OAuth app per customer while the public app is reviewed. Talk to us to switch it on.

• Reads calls with their answer timestamps, users and dispositions
• Calls logged by hand are marked as such
• Transcripts aren't read yet, so the transcript checks don't run on Outreach calls
• Webhooks plus a 15-minute sync

Upload a call export with one row per call under Setup → Import. We detect the columns; you confirm them, the time zone and the duration unit.

• Works with any dialer that can export its calls
• Re-uploading the same file adds nothing twice
• Rows we can't trust are held back with a reason, never guessed
• No transcripts, and hand-logged calls can't be told apart