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Sample report

The Integrity Audit report, on synthetic data.

The report a VP of Sales or RevOps lead gets from an Integrity Audit, exported from KPI Shield's demo workspace: a fictional company and synthetic calls. Three pages, organization level, no rep names.

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What's inside

Every number with its denominator.

What could not be measured says so. The report describes reported and observed discrepancies; it never states intent or estimates lost revenue.

  • Headline counts

    Calls received, how many the evidence can settle, human conversations supported, and open review items.

  • Population and exclusions

    Every imported record and why any was left out, such as a rep's notice not yet acknowledged. Nothing is dropped to improve a rate.

  • Evidence coverage

    How many calls had a full or partial timed transcript, and how many only a call record.

  • Measures, each with n of N

    Connect rate, supported human rate, disposition mismatch rate, automation and hold share. A zero or unknown denominator reads Unavailable.

  • Findings by rule

    Each check's version, mode, findings and flagged attempts, with how many are open, confirmed or dismissed.

  • Team comparison

    Only for teams above 100 eligible attempts across 5 active days, with sample sizes. Reps are never ranked.

In the app

The same numbers, live.

The audit report is a snapshot of the overview your reviewers work from every day, and the metric-design review sits next to it.

The KPI Shield overview: calls received, evidence coverage, human conversation supported and technical connection rates, each with n of N, and a table of reported dispositions against the outcome the evidence supports.
The overview: headline measures with n of N, and reported dispositions against what the evidence supports.
Metric design: dials, answered calls and talk minutes per rep-day against the team's targets, a note that the 120-minute talk-time target is above what the connect math supports, and answered calls by attempt number.
Metric design: whether the targets fit the team's connect math.

Next step

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